Tension Grid Terms of Service

Developer / Service Provider: REAKT FINANCIAL LTD
Contact Email: itadmin@reaktfinancial.sbs
Effective Date: 2026-11-13

Scope

These Terms of Service govern your access to and use of Tension Grid, provided by REAKT FINANCIAL LTD. By using the app, you agree to these Terms. If you do not agree, you must stop using the app. Any additional terms presented for a particular service apply to that service alongside these Terms, subject to mandatory law.

Eligibility

You may use Tension Grid only if you can enter into a binding agreement under applicable law or have any permission and supervision legally required from a parent or legal guardian. You must comply with laws that apply to your use and provide accurate information where information is required. If you use the app on behalf of an organisation, you must have authority to bind that organisation.

Licence

Subject to these Terms, REAKT FINANCIAL LTD grants you a limited, non-exclusive, non-transferable licence to use Tension Grid for lawful personal purposes on devices you own or are authorised to use. This licence does not transfer ownership of the app or its content. You may not sell, sublicense, distribute, modify or reverse engineer the app except to the extent permitted by applicable law or expressly authorised by us.

Acceptable Use

You must not use Tension Grid for unlawful, fraudulent or harmful activities, infringe another person's rights, introduce malicious code, interfere with the app's operation or security, or attempt to access systems or information without authorisation. You must not circumvent lawful access restrictions or use automated methods that disrupt the service. You remain responsible for your conduct when using the app.

Advertising

If Tension Grid displays advertising, advertisements may be provided by us or advertising partners and will be subject to applicable advertising and privacy requirements. The appearance of an advertisement does not constitute our endorsement of the advertiser or its products or services. Any dealings you choose to have with an advertiser are subject to the terms disclosed for those dealings, without limiting rights you may have against us under applicable law.

Purchases and Virtual Goods

If Tension Grid offers purchases, subscriptions or virtual goods, the applicable price, payment conditions and any subscription renewal terms will be disclosed before you commit to the transaction. Payment processing may be handled by the relevant app store or another payment provider under its applicable terms. Unless expressly stated otherwise before purchase, virtual goods provide a limited right to use digital content within the app and do not convey ownership or a right to exchange them for money. Cancellation, withdrawal and refund rights are governed by applicable law and any valid terms disclosed at purchase; nothing in these Terms removes mandatory rights.

Consumer Rights

Nothing in these Terms excludes, restricts or replaces any consumer right, statutory guarantee or remedy that cannot lawfully be excluded, including rights relating to conformity, digital content, cancellation, withdrawal, refunds and compensation where applicable. Any limitation or condition in these Terms applies only to the extent permitted by law. If mandatory consumer protections conflict with these Terms, those protections prevail.

Privacy

Our handling of personal data in connection with Tension Grid is described in the app's Privacy Policy. Please review that policy to understand the relevant processing practices and your available rights. These Terms do not constitute consent to processing where separate consent is required, and they do not limit rights you have under applicable data protection law.

Third-Party Services

If Tension Grid includes links to, integrations with or access to third-party services, those services may be governed by their own terms and privacy policies. You should review those documents before using the relevant service. We do not control independent third-party services, and their inclusion does not by itself imply endorsement. Our responsibility for any third-party involvement remains subject to applicable law, including obligations we cannot transfer or exclude.

Intellectual Property

Tension Grid and its associated software, designs, branding and content are owned by REAKT FINANCIAL LTD or its licensors and are protected by applicable intellectual property laws. Except for the licence expressly granted in these Terms or rights provided by law, no intellectual property rights are transferred to you. You must not remove proprietary notices or use our names, marks or materials in a way that implies authorisation or endorsement without permission.

Updates and Availability

We may provide updates or change, suspend or discontinue parts of Tension Grid for reasons such as maintenance, security, legal compliance or changes to our operations, subject to applicable law and any obligations associated with purchases. Availability may be affected by device compatibility, network conditions and maintenance. We will provide any notices, updates, remedies or continued access required by law, and these Terms do not excuse compliance with mandatory obligations concerning digital services.

Liability

To the extent permitted by applicable law, REAKT FINANCIAL LTD is responsible for losses caused by its breach of these Terms or other legally actionable conduct, subject to applicable rules on causation, foreseeability and mitigation. We do not promise uninterrupted or error-free operation beyond any commitments or standards required by law. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Termination

You may stop using Tension Grid at any time. We may restrict or terminate your access where reasonably necessary to address a material breach of these Terms, unlawful conduct, security risks or a legal requirement. Where appropriate and legally required, we will provide notice and an opportunity to remedy the issue. Termination does not remove accrued rights, payment obligations validly incurred or mandatory rights concerning purchased content, refunds or other remedies, and provisions intended by their nature to continue will remain applicable.

Changes to These Terms

We may revise these Terms to reflect changes to the app, our operations or legal requirements. We will give notice of material changes and their effective date in a manner appropriate to the change and as required by law. Where consent is legally required, changes will take effect for you only after that consent is obtained. Changes will not retrospectively remove accrued rights, and you may stop using the app if you do not accept revised Terms, without losing any mandatory remedies.

Applicable Law and Disputes

The law applicable to these Terms and any dispute will be determined under the relevant conflict-of-laws rules, including mandatory protections applicable to consumers. You may contact us to seek an informal resolution, but doing so is not a prerequisite to exercising legal rights. Nothing in these Terms requires exclusive arbitration, restricts access to competent courts or prevents you from bringing proceedings in a court available to you under applicable law.

General Provisions

These Terms, together with any additional terms validly applicable to a particular service, form the agreement concerning your use of Tension Grid. If a provision is held unenforceable, the remaining provisions continue to apply to the extent legally permissible. A failure to enforce a provision does not waive the right to enforce it later. Any transfer of our rights or obligations must comply with applicable law and must not reduce your mandatory protections.

Contact Us

For questions about Tension Grid or these Terms, or to raise a concern about your use of the app, contact REAKT FINANCIAL LTD at itadmin@reaktfinancial.sbs. Please provide enough information for us to understand your enquiry, while avoiding unnecessary sensitive personal information.